Mind Springs Health Honored With 2019 Sherman Award
Mind Springs Health, the largest provider of mental health and addiction treatment on the western slope, is proud to accept the prestigious 2019 Sherman Award for Excellence in Patient Engagement for its Phase-based Care program. The honor is conferred annually by the Institute for Healthcare Improvement’s Lucian Leape Institute and Taylor Healthcare on behalf of EngagingPatients.org, the online community that sponsors the award recognizing innovative programs that are improving care and outcomes through patient and family engagement. Also a 2019 recipient is Boston Children’s Hospital Perioperative Complex Spine Surgery Team.
Mind Springs Health’s Phase-based Care, developed by Chief Medical Officer Jules Rosen MD, Executive Vice President Michelle Hoy LPC CAC III and Quality & Compliance Vice President Dave Hayden LPC CAC III in collaboration with the program team, provides timely access to intensity-appropriate treatment for those experiencing mental illness. The Rapid Recovery Clinic, the first of the phase-based clinics, treats individuals in the different stages of depression and shortens wait time to treatment from the national standard of one-to-three months to only 4 days. A multi-disciplinary team meets with the client to review treatment options including psychotherapy and medication and offers access to case management, peer support and group therapy which can be attended weekly without appointment.
“It’s an honor to be recognized for the work we are doing at Mind Springs Health and we believe that mental health treatment works,” said Rosen. “For that reason, we know how critically important it is for those experiencing mental health challenges to access and engage in care rapidly, and to achieve stability as soon as possible. We are proud of developing a new care model to better serve and heal people.”
Phase-based care provides the opportunity to be seen more quickly and receive more treatment touchpoints than traditional care models, and results have been significant. To date, 63 percent of people were considered to be in recovery by week six, with 78 percent achieving recovery by week 12. This recovery rate is 2-to-4 times greater than national norms.
The Sherman Award was established in 2014 to elevate the innovative work people and organizations across the health care spectrum are doing to advance patient and family engagement. Mind Springs Health’s Phase-based Care program received the 2019 Sherman Award for its success in driving results, sustainability, potential for replication, effectiveness in communicating & collaborating and inspirational value.