When the pandemic and stay-at-home orders hit in mid-March 2020, Mind Springs Health quickly transitioned to virtually 100% virtual telehealth therapy, and many people have found telehealth to be convenient, cost-effective and most of all, very helpful. Virtual therapy and psychiatry is here to stay for many of us, yet not all, as the gold standard for therapy is still face-to-face.
While protecting the health of both you and our staff, a number of Mind Springs Health locations may now offer in-person counseling and we have implemented many new policies and procedures to be able to do so safely. These include deep and frequent cleaning, regular staff temperature checks, wearing masks and adhering to recommended social distancing space in all office areas.
If you are interested in the convenience of telehealth, all Mind Springs Health services (except medication clinics) are available virtually – by video internet consultation or over the phone and have never been easier to start. Find office location info here
Anyone experiencing a crisis or emergency related to mental health or addiction can walk in or be brought to the psychiatric assessment center at West Springs Hospital anytime except between 4:00-5:00am. 24/7 assistance can be arranged by calling the West Springs Hospital assessment and admissions line at 970.201.4299.
In-person visitation is still restricted although we will restore the important healing visits family and friends provide as soon as it is safe to do so. Contact with patients is encouraged via phone calls or Zoom. Deep and frequent cleaning protocols, staff temperature checks, the usage of masks and other appropriate PPE, and social distancing guidelines are now the daily standards.